We only ship within New Zealand. We do not accept international orders.
Please choose your order carefully as we cannot make changes after it has been invoiced and shipped. More.

Orders for purchased goods will be shipped freight free near major towns and cities. However rural deliveries may incur a freight charge. If you are unsure please contact our customer service team at 0800 452 348 or email: info@lafitness.co.nz.

Returns

Goods can only be returned under our 7 Day Money Back Guarantee policy.
Goods cannot be returned if you simply change your mind AFTER 7 days from the purchase date.

Where you have simply changed your mind, you will be covered under the LA Fitness 7 day guarantee. All products returned must be in their original unused condition, specifications and packaging, along with any accompanying accessories/guarantees/instructions together with the invoice and/or packing slip accompanying the products. Products cannot be returned if they have been engraved, modified, damaged, or altered. 

All purchases must be returned and inspected before any refund will be granted.

We do not accept returns outside of New Zealand. This is because of the costs of customs fees and taxes on re-entry back into NZ.
Where the products are faulty or damaged due to manufacturing faults we will either: (i) replace the products; or (ii) repair the product under the manufacturers guarantee; (iii) give you a full refund.

Manufacturing defects do not include normal wear and tear and any damage caused by accidental or non-accidental damage.

Warranty

This product comes with a 12 Month Warranty. More.

LA Fitness warranty policy covers any fault, defect or failure occurring as a result of the manufacturing process. The warranty covers manufacturing defects only. It does not cover any faults caused by lack of maintenance, misuse, incorrect assembly or normal wear and tear. Our 5 Year Parts & 1 Year Full Labour warranty only applies to purchases of new machines and not second hand/ex hire machines.

LA Fitness uses DPS secure Gateway to keep your information safe.

DPS have a dedicated and purpose built development and data centre, specially designed for payments processing. DPS have invested and continue to re-invest in state of the art, bank grade security and infrastructure. DPS are fully certified as Visa AIS and MasterCard SDP (PCI-DSS) compliant at processor level; using an approved QSA for quarterly scans on systems and full onsite audits, annually. All sensitive information is encrypted with the 3DES protocol, with Atalla Network Security Processors. For more information on these standards please go to http://www.visa-asia.com/secured or http://sdp.mastercardintl.com.